Sales Secrets© Every Independent Retailer Should Know

by Nicola Cook

The retail landscape has changed. The explosion of Digital advancements and E-Commerce have created new challenges for independent retailers and most businesses are ill equipped to understand how to create a competitive advantage, build and retain a loyal client base and how to create a warm and engaging buying experience within their retail stores. In this high energy and engaging session, Nicola will share with you the key element of her award winning Sales Secrets programme that will help you engage every client that walks through the door, ensure you maximise the sales value of every opportunity, create long-term Customer Loyalty by creating a buying environment and communicate these techniques in a way that your teams can understand and duplicate easily

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